{"product_id":"identifying-unmet-needs-in-aged-care","title":"Identifying Unmet Needs in Aged Care","description":"A complete, ready-to-deliver education package helping aged care teams recognise and respond to unmet needs behind changed behaviour, distress and withdrawal.\n\n\u003cdiv style=\"margin:32px 0;\"\u003e\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eWhat's included\u003c\/p\u003e\n  \u003cdiv style=\"display:flex;flex-wrap:wrap;gap:16px;margin:0 0 28px;\"\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003eFacilitator Guide\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eFull session plan, discussion prompts, and clinical delivery notes.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003eLearner Guide \u0026amp; Workbook\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eWorksheets and activities on reframing behaviour and recognising unmet needs.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003ePresentation Slides\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eIn-service slide deck ready to deliver for group sessions.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003ePAUSE Response Tools\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eThe PAUSE framework steps, worked case studies, and reflection guides.\u003c\/p\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eWhat your team will learn\u003c\/p\u003e\n  \u003cul style=\"margin:0 0 28px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n    \u003cli\u003eLooking beyond the immediate behaviour to identify the underlying unmet physical or emotional need\u003c\/li\u003e\n    \u003cli\u003eThe 4-step practice approach: Look beyond behaviour, Check common causes, Use the PAUSE steps, Record and escalate\u003c\/li\u003e\n    \u003cli\u003eThe PAUSE framework for structured, person-centred responses on shift\u003c\/li\u003e\n    \u003cli\u003eRecognising warning signs related to boredom, lack of control, and sensory\/environmental factors\u003c\/li\u003e\n    \u003cli\u003eSupporting person-centred, non-restrictive responses and clear clinical documentation\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eSuitable for\u003c\/p\u003e\n  \u003cul style=\"margin:0 0 28px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n    \u003cli\u003ePersonal care workers and assistants in nursing\u003c\/li\u003e\n    \u003cli\u003eRegistered and enrolled nurses\u003c\/li\u003e\n    \u003cli\u003eClinical and care managers\u003c\/li\u003e\n    \u003cli\u003eEducators, facilitators, and lifestyle staff\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003cdiv style=\"background:#F5E8EB;border:1px solid #e3d4d8;border-radius:12px;padding:28px 24px;margin:32px 0;\"\u003e\n    \u003cp style=\"margin:0 0 8px;font-size:20px;font-weight:600;color:#343840;\"\u003eTry a free sample preview\u003c\/p\u003e\n    \u003cp style=\"margin:0 0 16px;color:#59606A;\"\u003eSee exactly what's inside before you buy:\u003c\/p\u003e\n    \u003cul style=\"margin:0 0 20px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n      \u003cli\u003eEducation Approach: Look beyond behaviour, Check common causes, Use PAUSE steps, Record and escalate\u003c\/li\u003e\n      \u003cli\u003eBehaviour is Communication: reframing judgemental language and reading distress as an unmet need\u003c\/li\u003e\n      \u003cli\u003eThe PAUSE Framework: structured, person-centred response steps staff can follow on shift\u003c\/li\u003e\n      \u003cli\u003eCommon Unmet Needs: boredom, control\/choice, and sensory\/environmental needs\u003c\/li\u003e\n      \u003cli\u003ePractice scenarios (walking into rooms, transfer distress) and evidence mapping\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0834\/5387\/0324\/files\/fudge-mWOwBQaeJmP-6da1z8joe.pdf?v=1788923242\" download=\"ACCCo_Identifying_Unmet_Needs_in_Aged_Care_Sample.pdf\" style=\"display:inline-block;background:#B07080;color:#ffffff;text-decoration:none;padding:12px 28px;border-radius:8px;font-weight:600;\"\u003eDownload Free Sample (13 Pages)\u003c\/a\u003e\n    \u003cp style=\"margin:12px 0 0;font-size:14px;color:#59606A;\"\u003eFree 13-page PDF download • No obligation or login required\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003cp style=\"margin:0 0 12px;color:#59606A;line-height:1.7;\"\u003eYour complete education package will be sent by secure Filemail link to your nominated email within two business days of payment being received. Select your site licence before adding to cart.\u003c\/p\u003e\n  \n  \u003cp style=\"margin:16px 0 0;font-size:13px;color:#7a7275;line-height:1.6;\"\u003eThese resources are general in nature, do not replace clinical judgement or professional medical advice, and should be reviewed and adapted to your organisation's policies before use.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Aged Care Capability Co","offers":[{"title":"1 site","offer_id":49254657687796,"sku":null,"price":69.0,"currency_code":"AUD","in_stock":true},{"title":"2–3 sites","offer_id":49254657720564,"sku":null,"price":130.0,"currency_code":"AUD","in_stock":true},{"title":"4–6 sites","offer_id":49254657753332,"sku":null,"price":190.0,"currency_code":"AUD","in_stock":true},{"title":"7–10 sites","offer_id":49254657786100,"sku":null,"price":230.0,"currency_code":"AUD","in_stock":true},{"title":"11–15 sites","offer_id":49254657818868,"sku":null,"price":330.0,"currency_code":"AUD","in_stock":true},{"title":"16–20 sites","offer_id":49254657851636,"sku":null,"price":410.0,"currency_code":"AUD","in_stock":true},{"title":"21–30 sites","offer_id":49254657884404,"sku":null,"price":510.0,"currency_code":"AUD","in_stock":true},{"title":"31+ sites","offer_id":49271128850676,"sku":null,"price":620.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0834\/5387\/0324\/files\/ChatGPT_Image_Aug_25_2026_09_33_42_AM_18.png?v=1787615317","url":"https:\/\/www.agedcarecapability.com\/products\/identifying-unmet-needs-in-aged-care","provider":"agedcarecapabilityco","version":"1.0","type":"link"}