{"product_id":"making-personal-care-a-better-experience","title":"Making Personal Care a Better Experience","description":"A complete, ready-to-deliver education package on making personal care a dignified, person-centred experience in residential aged care.\n\n\u003cdiv style=\"margin:32px 0;\"\u003e\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eWhat's included\u003c\/p\u003e\n  \u003cdiv style=\"display:flex;flex-wrap:wrap;gap:16px;margin:0 0 28px;\"\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003eFacilitator Guide\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eFull session plan, discussion prompts, framework notes and debrief guides.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003eLearner Guide \u0026amp; Workbook\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eComparative tables, communication guides, reflective prompts and scenarios.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003ePresentation Slides\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eReady-to-deliver slide deck for group in-service sessions.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003cdiv style=\"flex:1 1 220px;background:#FCF9F7;border:1px solid #e9dfe2;border-radius:12px;padding:20px;\"\u003e\n      \u003cp style=\"margin:0 0 6px;font-weight:600;color:#343840;\"\u003ePractical Tools\u003c\/p\u003e\n      \u003cp style=\"margin:0;color:#59606A;line-height:1.6;\"\u003eBetter Personal Care Framework, PAUSE response tool and evidence list.\u003c\/p\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eWhat your team will learn\u003c\/p\u003e\n  \u003cul style=\"margin:0 0 28px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n    \u003cli\u003eShifting from task-focused care to dignified, experience-focused care\u003c\/li\u003e\n    \u003cli\u003ePreparing before care: checking preferences, gathering supplies, and protecting privacy and warmth\u003c\/li\u003e\n    \u003cli\u003eAsking, explaining each step before touch, and obtaining continuous consent\u003c\/li\u003e\n    \u003cli\u003eManaging resistance and refusal using the PAUSE response (Pause, Acknowledge, Understand, Switch, Escalate)\u003c\/li\u003e\n    \u003cli\u003eApplying trauma-aware and dementia-aware approaches during intimate routines like showering and oral care\u003c\/li\u003e\n    \u003cli\u003eIdentifying clinical risks, pain indicators, and documenting observations objectively\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003cp style=\"margin:0 0 12px;font-size:22px;font-weight:600;color:#343840;\"\u003eSuitable for\u003c\/p\u003e\n  \u003cul style=\"margin:0 0 28px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n    \u003cli\u003ePersonal care workers and assistants in nursing\u003c\/li\u003e\n    \u003cli\u003eRegistered and enrolled nurses\u003c\/li\u003e\n    \u003cli\u003eClinical educators and trainers\u003c\/li\u003e\n    \u003cli\u003eFacility managers and care coordinators\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003cdiv style=\"background:#F5E8EB;border:1px solid #e3d4d8;border-radius:12px;padding:28px 24px;margin:32px 0;\"\u003e\n    \u003cp style=\"margin:0 0 8px;font-size:20px;font-weight:600;color:#343840;\"\u003eTry a free sample preview\u003c\/p\u003e\n    \u003cp style=\"margin:0 0 16px;color:#59606A;\"\u003eSee exactly what's inside before you buy:\u003c\/p\u003e\n    \u003cul style=\"margin:0 0 20px;padding-left:20px;color:#59606A;line-height:1.8;\"\u003e\n      \u003cli\u003eThe four-step education approach: Prepare before care, Ask\/explain\/consent, Pause when resistance appears, Notice risk and respond\u003c\/li\u003e\n      \u003cli\u003eFacilitator guide excerpts: Better Personal Care Framework and debriefing practical scenarios\u003c\/li\u003e\n      \u003cli\u003eLearner guide excerpts: task-focused vs experience-focused comparison and the PAUSE response model\u003c\/li\u003e\n      \u003cli\u003ePresentation slide layouts and evidence\/source list mapping to strengthened Quality Standards\u003c\/li\u003e\n      \u003cli\u003eFull details of the complete bundle contents\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0834\/5387\/0324\/files\/fudge-ACCCo_Making_Personal_Care_a_Better_Experience_Sample.pdf?v=1789379148\" download=\"ACCCo_Making_Personal_Care_a_Better_Experience_Sample.pdf\" style=\"display:inline-block;background:#B07080;color:#ffffff;text-decoration:none;padding:12px 28px;border-radius:8px;font-weight:600;\"\u003eDownload Free Sample (13 Pages)\u003c\/a\u003e\n    \u003cp style=\"margin:12px 0 0;font-size:14px;color:#59606A;\"\u003eFree 13-page PDF download • No obligation or login required\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003cp style=\"margin:0 0 12px;color:#59606A;line-height:1.7;\"\u003eYour complete education package will be sent by secure Filemail link to your nominated email within two business days of payment being received. Select your site licence before adding to cart.\u003c\/p\u003e\n  \n  \u003cp style=\"margin:16px 0 0;font-size:13px;color:#7a7275;line-height:1.6;\"\u003eThese resources are general in nature, do not replace clinical judgement or professional medical advice, and should be reviewed and adapted to your organisation's policies before use.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Aged Care Capability Co","offers":[{"title":"1 site","offer_id":49254693306612,"sku":null,"price":69.0,"currency_code":"AUD","in_stock":true},{"title":"2–3 sites","offer_id":49254693339380,"sku":null,"price":130.0,"currency_code":"AUD","in_stock":true},{"title":"4–6 sites","offer_id":49254693372148,"sku":null,"price":190.0,"currency_code":"AUD","in_stock":true},{"title":"7–10 sites","offer_id":49254693404916,"sku":null,"price":230.0,"currency_code":"AUD","in_stock":true},{"title":"11–15 sites","offer_id":49254693437684,"sku":null,"price":330.0,"currency_code":"AUD","in_stock":true},{"title":"16–20 sites","offer_id":49254693470452,"sku":null,"price":410.0,"currency_code":"AUD","in_stock":true},{"title":"21–30 sites","offer_id":49254693503220,"sku":null,"price":510.0,"currency_code":"AUD","in_stock":true},{"title":"31+ sites","offer_id":49271128916212,"sku":null,"price":620.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0834\/5387\/0324\/files\/ChatGPT_Image_Aug_25_2026_10_36_15_AM.png?v=1787618347","url":"https:\/\/www.agedcarecapability.com\/products\/making-personal-care-a-better-experience","provider":"agedcarecapabilityco","version":"1.0","type":"link"}