Aged Care Capability Co. (ACCCo) creates practical, evidence-informed education resources designed specifically for Australian aged care teams.

Our resources are designed to help organisations deliver consistent, high-quality education without spending hours developing training materials from scratch.

Most ACCCo education resources include a ready-to-use PowerPoint presentation, facilitator guide, learner guide or workbook, practical tools or reference sheets where relevant, and a source list.

The exact inclusions are listed on each individual product page.

ACCCo resources are designed for people working across residential aged care, including:

• Registered nurses
• Enrolled nurses
• Care workers
• Clinical leaders
• Educators
• Quality and governance teams
• Care managers
• Facility managers
• Other aged care professionals

Some resources are developed specifically for particular roles or levels of responsibility. This will be identified in the relevant product description.

Yes.

ACCCo resources are developed with the Australian aged care environment in mind and draw on relevant Australian standards, legislation, regulatory guidance and recognised evidence sources where appropriate.

Yes.

There is no requirement to purchase a bundle or subscription. Individual resources can be purchased separately.

Yes.

Bundles allow organisations to purchase multiple resources together at a reduced overall cost.

Depending on the bundle selected, you can choose the topics that are most relevant to your organisation and workforce.

No.

ACCCo does not require an ongoing subscription to continue using resources you have purchased.

You pay for the resource and site licence you require without being locked into ongoing monthly or annual subscription fees.

ACCCo was created to make practical, high-quality aged care education more accessible.

Aged care organisations already face significant workforce, education, compliance and operational pressures. ACCCo provides ready-to-use education resources that reduce preparation time while remaining financially accessible to organisations of different sizes.

We believe quality education resources should support aged care teams rather than consume a significant portion of an organisation's education budget.

ACCCo resources are licensed according to the number of aged care sites or facilities that will use the resource.

A single-site licence permits use within one nominated site.

If a resource will be used across multiple facilities, the appropriate multi-site licence must be purchased.

The licence relates to the number of sites using the resource, not simply the number of people who originally purchase or download it.

Only where the licence purchased covers all facilities receiving or accessing the resource.

A single-site purchase does not provide permission for a head office, regional office or central education team to distribute the resource across multiple facilities.

If resources will be shared across an organisation, the appropriate multi-site licence must be purchased.

Site licences are recorded against the purchasing organisation and the number of sites authorised under the licence purchased.

ACCCo may retain relevant order, purchaser and licensing records for the purpose of administering and verifying authorised use of its resources.

To assist in preventing unauthorised distribution or licence sharing, secure delivery links may be subject to a fixed or limited number of downloads. These controls are intended to support licence compliance and reduce the risk of resources being forwarded, duplicated or accessed beyond the scope of the licence purchased.

Resources may only be used within the organisation and number of sites covered by the applicable licence. Distribution to additional sites, facilities, related entities or external organisations without the appropriate licence is not permitted and may constitute a breach of ACCCo's licence terms.

ACCCo may request reasonable information to verify the sites using the resources where there is a legitimate licensing or compliance concern.

Where an organisation requires use across additional sites, the relevant licence must be upgraded before the resources are distributed or made accessible to those locations.

Download limits are used as a licence-protection measure.

Secure delivery links may have a set number of permitted downloads to help reduce unauthorised forwarding, external distribution and licence sharing.

The limit does not change the organisation's right to use the purchased resource within the sites covered by its licence.

If a legitimate purchaser experiences an issue accessing their files, they can contact ACCCo for assistance.

Resources may be shared internally with staff working within the site or sites covered by the licence purchased.

They must not be forwarded to staff at additional facilities, separate organisations, contractors or other parties who are not covered by the applicable licence.

Yes, provided access is restricted to staff working within the site or sites covered by the purchased licence.

Resources must not be uploaded to publicly accessible websites, unrestricted shared drives, public learning platforms or systems that provide access to facilities outside the scope of the licence.

Yes.

ACCCo resources are specifically designed to support practical workforce education.

Depending on the resource, materials may be used for:

• Staff education sessions
• In-services
• Orientation
• Professional development
• Team discussions
• Clinical education
• Targeted capability building
• Quality improvement activities

Resources may be adapted where necessary to incorporate organisation-specific information, policies, procedures or local processes.

ACCCo branding, copyright notices and licensing information must not be removed.

Resources must not be substantially reproduced, repackaged, rebranded, resold or presented as another organisation's original intellectual property.

No.

ACCCo branding, copyright notices and licensing information form part of the resource and must remain in place.

Purchasing a resource provides a licence to use the material. It does not transfer copyright or ownership of the intellectual property.

No.

ACCCo resources remain the intellectual property of Aged Care Capability Co.

Resources must not be resold, commercially redistributed, uploaded publicly, reproduced for sale or supplied to organisations or sites outside the scope of the purchased licence.

Yes.

Organisations requiring access across a large number of sites can contact ACCCo to discuss an appropriate licensing arrangement.

Please contact hello@agedcarecapabilityco.com for large organisation or enterprise licensing enquiries.

If an additional site will use or access the resources, the licence must be upgraded to cover the additional facility before the resources are distributed to that site.

Contact hello@agedcarecapabilityco.com to arrange the appropriate licence upgrade.

Resources are delivered electronically to the email address nominated with the order.

You will receive a secure Filemail delivery containing the files included in your purchase.

Please ensure the email address supplied at checkout is correct and accessible.

Secure file delivery helps protect ACCCo resources and provides a more controlled method of distributing purchased materials.

Delivery links may include expiry periods or download limits to help prevent unauthorised sharing.

Orders are prepared and delivered electronically following purchase.

Digital education resources are delivered by secure Filemail link to your nominated email within two business days of payment being received. Invoice orders are delivered once payment has been received. If you have not received your files within two business days of payment, contact hello@agedcarecapabilityco.com with your order details.

First check your spam, junk and filtered email folders.

If your delivery has not arrived within the stated fulfilment timeframe, contact hello@agedcarecapabilityco.com with your order details.

If you are the legitimate purchaser and your secure delivery link has expired before you have been able to access your files, contact hello@agedcarecapabilityco.com.

ACCCo may verify the original purchase before providing further access. A link expiring does not end your purchased one-off resource licence — your licence continues under the Site Licence & Terms of Use.

Organisations requiring an invoice, purchase order process or internal approval before payment can contact ACCCo.

Email hello@agedcarecapabilityco.com with the resources required, the number of sites and relevant billing information.

Resources purchased via invoice are supplied once payment has been received unless otherwise agreed.

Yes.

Quotes can be provided for organisations purchasing multiple resources, bundles, multi-site licences or resources across larger provider networks.

Contact hello@agedcarecapabilityco.com with your requirements.

Sample pages may be available for selected resources so purchasers can review the format, presentation style and level of detail before purchasing.

Where available, samples will be displayed on the relevant product page.

Unless specifically stated otherwise, ACCCo resources are professional education and workforce development materials and are not nationally recognised or accredited training.

Organisations remain responsible for determining how each resource fits within their own mandatory training, competency assessment and professional development requirements.

No, unless specifically stated otherwise.

ACCCo resources support workplace education and capability development. They do not generally result in a nationally recognised qualification, statement of attainment or formal professional credential.

No.

ACCCo resources are provided for education and professional development purposes.

They do not replace individual clinical assessment, professional judgement, medical advice, organisational policies and procedures, escalation pathways, care planning, or applicable legislative and regulatory requirements.

No.

Resources are intended to support education and workforce capability.

Organisations remain responsible for developing, maintaining and implementing their own policies, procedures, clinical governance systems and operational requirements.

Aged care legislation, regulatory guidance, professional standards and clinical evidence continue to evolve.

ACCCo aims to develop resources using reliable and contemporary information available at the time of publication.

Organisations and practitioners remain responsible for referring to current legislation, regulatory guidance, professional standards and local organisational policies when applying information in practice.

Where applicable, ACCCo education resources include a source list identifying key references used in the development of the material.

Sources may include Australian Government publications, regulatory guidance, professional organisations, clinical guidelines and peer-reviewed evidence.

Resources may support workforce education, quality improvement and capability-building activities relevant to accreditation and organisational governance.

However, purchasing or using an ACCCo resource does not guarantee compliance, accreditation outcomes or regulatory approval.

Organisations remain responsible for demonstrating their own systems, practices, evidence and compliance.

ACCCo welcomes enquiries about specific workforce education needs and emerging aged care topics.

If there is a topic you would like to see developed, contact hello@agedcarecapabilityco.com.

Suggestions may also be considered when planning future ACCCo resources.

Because ACCCo products are digital resources, change-of-mind refunds may not be available once files have been supplied or accessed.

If you believe you have made an error with your order, contact hello@agedcarecapabilityco.com as soon as possible.

Your rights under Australian Consumer Law are not affected.

Refund eligibility will depend on the circumstances and applicable consumer law.

Due to the digital nature of ACCCo products, refunds for change of mind may not be available once a resource has been delivered or accessed.

Nothing in ACCCo's terms excludes any rights or remedies that cannot lawfully be excluded under Australian Consumer Law.

Aged Care Capability Co. retains ownership and copyright of its resources.

Purchasing a resource provides the purchaser with a licence to use the resource within the terms and number of sites covered by the licence purchased.

Ownership of the underlying intellectual property is not transferred to the purchaser.

For questions about resources, orders, bundles, site licensing, invoices, organisational purchases or general enquiries, contact:

hello@agedcarecapabilityco.com